Compassionate Airfares
Compassionate Airfares
For immediate family members
Normally you would apply for a refund after travelling, supplying the necessary documentation.
Air New Zealand offers compassionate airfares to immediate family needing to change existing bookings, or those living out of town who need to travel to another centre for a funeral service. There is a reduction on full or higher priced fares but not on some lower priced fares below the compassionate airfare level.
Access the compassionate funeral aftercare services you deserve
Reach out at a time that suits you – we’re here to listen.